Help: trouble shooting

If nothing else has fixed your problem, you could try these general solutions.

Clear your cache

Clear your browser's cache (the temporary files your browser stores to make sites load faster). Sometimes an old or incompatible file may be stored in your browser's cache. If you clear the cache new files will be downloaded the next time you visit the page.

Update your Flash Player

Chatango runs using the Adobe Flash Player. You can download the latest version here.

Update your browser - or try a different browser

Sometimes an old browser may not work well with new sites. Try getting a modern browser:
Chrome
Firefox
Internet Explorer

Check your internet connection

Chatango will not work on proxy connections.
Try a different way of connecting to the internet and see if that solves your problems.
If it works on your computer or device with one connection but not another - the problem is probably with the connection.